Omer Hassan

Senior Product and Program Manager

LinkedIn

About

Highly accomplished Senior Product and Program Manager with a strong track record at Google, specializing in optimizing complex operations, driving automation, and leading cross-functional teams to deliver significant cost savings and efficiency gains. With expertise in product development, strategic planning, and data-driven decision-making, he excels at transforming technical challenges into scalable solutions that enhance business performance and user experience. His background spans compute planning, escalations management, and technical program management, positioning him as a versatile leader ready to drive impactful initiatives.

Work Experience

Senior Program Manager - Compute Planning

Google

Jan 2022 - Present

Led strategic compute planning initiatives, optimizing order management and driving automation to achieve substantial cost savings and operational efficiencies across critical Google operations.

  • Spearheaded a cross-functional initiative that optimized order management, reducing cycle times by 50% and decreasing over-ordering by 17% through strategic automation.
  • Coordinated the design and implementation of a UI system for compute planning, boosting capacity planning automation from 35% to 60% in 18 months, resulting in $XXM in cost savings.
  • Directed fleet optimization programs, implementing automation in system validation processes that generated $XM in annual savings and increased delivery reliability by 12%.
  • Managed high-impact, mission-critical Black Friday/Cyber Monday operations, coordinating multi-disciplinary teams across engineering, supply-chain, and SRE functions to ensure zero service disruptions and deliver clear operational updates to executives.

Product Manager

Kalami AI

Mar 2023 - Feb 2024

Led the launch of an AI-powered bulk upload tool, managing the full product lifecycle from development to market and achieving significant user growth.

  • Led the successful launch of a bulk upload tool, enabling AI processing to handle 20x more code than typical LLMs, significantly enhancing data processing capabilities.
  • Managed full-spectrum operational strategies, overseeing the entire product lifecycle from initial development through to market positioning and user adoption.
  • Successfully concluded the project after launching the tool and growing the user base to 1,300 users, demonstrating strong product-market fit and user acquisition.

Program Manager - Escalations Management

Google

Jul 2019 - Jan 2022

Drove significant improvements in cross-functional collaboration and operational efficiency by developing robust communication frameworks and streamlining escalation processes for mission-critical infrastructure projects.

  • Built and implemented communication frameworks between engineering and data science teams, enhancing synchronization and reducing defects in early development by 20%.
  • Developed and implemented a streamlined process for managing customer escalations, partnering with SRE teams to refine capacity stockout measures and reduce incident resolution time by 28% year-over-year.
  • Led cross-functional engagements throughout end-to-end software development cycles, ensuring alignment between engineering and product teams to accelerate project delivery.
  • Defined and executed OKRs for mission-critical infrastructure projects, ensuring continuous alignment with business strategy and improving operational efficiency.

Product Manager - FIFA 19

Electronic Arts

Sep 2018 - Apr 2019

Collaborated on product design and leveraged data analysis to enhance game features and improve product release iterations for FIFA 19.

  • Collaborated with product designers to identify key areas for game improvement, translating insights into actionable recommendations for necessary stakeholders.
  • Created and validated sophisticated data models to gain deeper understanding of consumer behavior, directly informing and enhancing product release iterations.

Technical Program Manager - Powerwall

Tesla

Jan 2017 - Dec 2017

Managed the end-to-end workflow for manufacturing lines at the Gigafactory, ensuring successful implementation of automation tools.

  • Managed the complete end-to-end workflow for three manufacturing lines at the Gigafactory, optimizing production processes for the Powerwall product.
  • Drove the successful implementation of automation tools on the production line by meticulously gathering requirements, defining use cases, and conducting comprehensive user acceptance tests.

Education

Chemical Engineering

University of Waterloo

Sep 2015 - May 2019

Volunteer

Talent Acquisition

AIESEC

Sep 2016 - Apr 2017

Managed talent acquisition processes to recruit and onboard new members for AIESEC.

  • Recruited and onboarded new members, contributing to the growth and operational capacity of the organization.

Awards

Finalist, Unilever Business Competition

Unilever

Jan 2017

Created an end-to-end revamp of an internet-focused business model for Unilever products, placing in the Top 5 out of over 1000 submissions and pitching the business case to the CEO and CTO of Unilever Canada.

Skills

Product Development

  • Product development

Market Research

  • Market research

SQL

  • SQL

User Research

  • User research

Process Improvement

  • Process Improvement

Data Analysis

  • Data Analysis

Project Management

  • Project Management

Agile Methodology

  • Agile methodology

Strategic Thinking

  • Strategic thinking

Time Management

  • Time Management

Presentation Skills

  • Presentation Skills

Leadership

  • Leadership